Vendor ID
14530289124
URL
N/A
Hub Type
Non Hub
Dir Contract #
DIR-TSO-3280
Contract Term
7/29/2016
Contract Exp
7/29/2019
E-Rate Qualified

ImageNet

Contact
Travis Reeves
Phone
(832) 721 - 8966
Email
treeves@imagenetconsulting.com

DIR

Contact
Airy Luangaphay
Phone
(512) 436 - 3018
Fax
(512) 475 - 4759

Available Brands

Samsung

Commodity Codes

204-76 - Printers, Inkjet
204-77 - Printers, Laser
204-78 - Printers, Pen Plotter
204-79 - Printers, Digital
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204-76 - Printers, Inkjet
204-77 - Printers, Laser
204-78 - Printers, Pen Plotter
204-79 - Printers, Digital
204-76 - Printers, Inkjet
204-77 - Printers, Laser
204-78 - Printers, Pen Plotter
204-79 - Printers, Digital
204-76 - Printers, Inkjet
204-77 - Printers, Laser
204-78 - Printers, Pen Plotter
204-79 - Printers, Digital
204-76 - Printers, Inkjet
204-77 - Printers, Laser
204-78 - Printers, Pen Plotter
204-79 - Printers, Digital

Available Products & Services

  • Copiers
  • Lease Agreement - Printers Copiers Scanners - MFP
  • Maintenance - Printers Copiers Scanners - MFP
  • Managed Document Output
  • Multifunction
  • Printers
  • Printers Copiers Scanners - MFP - Supplies
  • Scanners

To access the Samsung product listing, please click here.
To access the State of Texas DIR Website for Samsung, please click here.
To access the State of Texas DIR Co-op Contract Program Overview, please click here.

Contract Overview

ImageNet offers Samsung branded hardware for printers.

Vendor offers purchase and lease options and related services. Customers can purchase directly through this DIR contract. Contracts may be used by state and local government, public education, other public entities in Texas, as well as public entities outside the state. One reseller is available for this contract.

Contract Documents

Electronic And Information Resources (EIR) Accessibility

Information regarding Electronic and Information Resources (EIR) accessibility of this vendor's offerings is included in the contract. Agencies purchasing products or services are responsible for complying with Texas EIR Accessibility statute and rules, as defined in TGC 2054 Subchapter M, 1TAC 206, and 1 TAC 213. For additional information, visit the Vendor Website or contact the vendor directly.

Please note that some of the documents on this page are in the PDF format. Please download the Adobe Reader in order to view these documents.

Reseller Vendor Contact

Vendor Name
LyncVerse Technologies, Inc
Hub Type
Black/Male
Contact Name
Shearrard Thomas
Phone
(281) 320 - 2949

How To Order

Contact Travis Reeves at (832) 721-8966. Reseller Vendors are also available through this contract. Select from any Reseller Vendor contact listed above to also obtain product and pricing information.

Generate a purchase order made payable to ImageNet Consulting, LLC or any Reseller Vendor listed above. You must reference the DIR Contract Number DIR-TSO-3280 on your purchase order.

E-mail or fax your purchase order and quote form to your designated vendor or reseller sales representative.

Warranty Policy

Category A2 warranty information can be found online at www.samsung.com/business – hover over Products, hover over Printers and Copiers, click All Printers and Copiers, search for the product, select the product and scroll to the bottom of the page, click Get Product Support and the policy will appear for the product under the product information.

There is no warranty on consumable items and materials, i.e. paper, chemicals (such as developer, toners, et cetera), or waste toner cases. Warranties shall be void and of no force and effect if items are damaged as a result of (i) neglect, alteration, electric current fluctuation or accident, (ii) improper use, including failure to follow operating, maintenance and environmental conditions as outlined in the item's instruction manual (iii) installation or repair by a non-qualified Samsung service representative, (iv) use of supplies or parts which damage the items or cause abnormally frequent service calls or service problems. Warranties will not extend to any item on which the original identification marks or serial numbers have been defaced, removed, or altered. After the warranty period, all adjustments, removal of paper jams, cleaning and consumable parts will be charged to the customer as an Open Market item.

Category B2 and C2 warranty information will be subject to the terms of DIR Contract DIR-TSO-3280.

Return Policy

Certain items such as software, special orders including distribution orders, refurbished equipment and discontinued products are sold "as is" and cannot be returned. Returns, if possible, are subject to current manufacturer's policies and require a Return Merchandise Authorization (RMA) number in advance of the return and within thirty (30) days from the date of shipment. The items being returned must be in new condition (unused) and should be returned in the original shipping container, whenever possible. If a returned item is not defective, ImageNet reserves the right to assess a 20% restocking fee. Any item that is returned without prior written approval from ImageNet and not in new condition with all parts, packing materials, seals and documentation intact will be rejected by the receiving warehouse. If the customer receives a defective item, at ImageNet's option, ImageNet will either (i) repair the item at no charge, using new or refurbished replacement parts, (ii) exchange the item with a similar or same product that is new or which has been remanufactured to new, or (iii) refund the purchase price of the item. A replacement item assumes the remaining warranty of the original item or ninety (90) days, whichever provides a longer coverage.

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